Privacy Policy

Havana Music Tours’ (Musical Getaways LLC)

Introduction

Havana Music Tours (Musical Getaways LLC) Privacy Policy. Reviewed September 2026.

This policy explains the types of personal information we may collect through Havana Music Tours, how we use it, and the circumstances in which we may share it. Privacy rights and requirements vary by location, and we respond to applicable requests in accordance with the laws that apply to us and to the request.

Information We Collect

Information You Provide

When you contact us, request or book a tour, join our newsletter, or ask us to plan an itinerary, we may collect information such as:

  • Name, email address, phone number, and mailing address.
  • Travel dates, group size, tour interests, accommodation preferences, and other trip-planning information.
  • Dietary, accessibility, health, or mobility information you choose to provide when it is relevant to safely planning or operating your trip.
  • Flight, passport, visa, or other travel-document information when it is needed for a service you request.
  • Messages, form responses, signed waivers, and booking records.

Please do not send sensitive information that we have not asked for or do not need for your trip.

Payments

Payments may be handled through third-party payment, invoicing, or financial-service providers. When a third-party payment service processes a payment, that provider handles the payment-card or account information under its own privacy and security practices. We may receive transaction details such as payment status, amount, date, or reference information needed to administer your booking.

Website, Cookies, and Analytics Data

When you visit our website, our site and enabled service providers may collect technical or usage information such as IP address, browser or device type, referring page, pages viewed, approximate location derived from network information, cookie or consent choices, and attribution or analytics data. The specific cookies and measurement tools that run may depend on your consent choices and the services enabled on the site.

How We Use Information

We may use personal information to:

  • Respond to questions and provide requested tour or itinerary information.
  • Review booking requests, confirm availability, issue invoices, and administer reservations.
  • Arrange services requested as part of a trip, such as accommodations, transportation, guides, reservations, or other travel logistics.
  • Address dietary, accessibility, health, or safety needs that you have asked us to consider.
  • Send Havana Music Tours email updates when you have opted in. Our forms use explicit newsletter consent, and you may unsubscribe using the link in a marketing email.
  • Operate, secure, troubleshoot, measure, and improve the website and our marketing.
  • Maintain business, accounting, compliance, fraud-prevention, and transaction records when reasonably necessary.

Email Marketing

We use Mailchimp for newsletter and marketing-email services. Newsletter signup is optional on inquiry and booking forms. When you choose to subscribe, information needed for the subscription may be sent to Mailchimp, which processes it under its own terms and privacy practices. We currently use a double-opt-in workflow on our website forms. You can unsubscribe at any time from a marketing email.

How We Share Information

We do not sell personal information to advertisers. We may share information when reasonably necessary with:

  • Travel providers and local partners involved in services you request, such as accommodations, guides, drivers, restaurants, venues, or other itinerary providers.
  • Technology and business-service providers that help us operate forms, email, hosting, analytics, website security, payments, invoicing, or customer communications.
  • Professional advisers, insurers, regulators, courts, or government authorities when required by law or reasonably necessary to protect legal rights, safety, or the integrity of our services.
  • Other parties when you specifically ask or authorize us to share information.

We try to limit the information shared to what is reasonably needed for the relevant purpose.

International Travel and Data Transfers

Havana Music Tours serves international travelers and works with service providers in multiple countries, including Cuba. Information needed to operate a trip may therefore be processed or communicated outside your home state or country. Privacy protections may differ between jurisdictions.

Data Security

We use reasonable administrative and technical measures intended to protect personal information. No website, email system, or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to administer trips and customer relationships, to maintain appropriate business and transaction records, and to meet applicable legal, accounting, insurance, dispute-resolution, or compliance requirements. Retention periods can vary by the type of record.

Your Choices and Privacy Requests

Depending on where you live and the laws that apply, you may have rights concerning access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Not every right applies in every circumstance. You may contact us to make a privacy request or ask how your information is being used.

Marketing consent can be withdrawn at any time by using the unsubscribe link in a marketing email.

Third-Party Websites and Services

Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies. We encourage you to review those policies when providing information directly to another provider.

Changes to This Privacy Policy

We may update this policy as our services, technology, or legal obligations change. The review or revision date shown on this page will be updated when we make material changes.

Contact Us

For privacy questions or requests, contact:

Havana Music Tours / Musical Getaways LLC
Email: info@havanamusictours.com
Phone: 866-445-7343
Contact Havana Music Tours